Clear Score Credit Report

Understanding your credit report was never this easy and engaging

Produt Design


CS Credit Report it’s at the heart of the Clear Score product.
As part of a larger engagement assessment it became clear that making the report more engaging and user friendly was the way to go. The hypothesis was that this would lead users to discover other CS features, convert better and ultimately get a grip on their finances.
Soon enough we realised,  the task at hand was more than just a quick cosmetic treatment or change of CTA size.
To be able to achieve our goals it would require rethinking the all thing, from outside of the box, from the user perspective.

There’s a lot more to this story. Unfortunately, I can’t share any of the research data here. 🙂

on Google Play and App Store


Lead Product Designer.
I like to think, design-wise, I led this project from beginning to end. Collaborating and sponsoring early research, organising whiteboard sessions, sketching, prototyping and testing, delivery and asset production, producing specifications and contributing componets to the CS design system. Although this almost sounds like one man’s band, I heavily relied on my team for input, feedback, advise and validation, this was a masssive team effort, I was just lucky to able to lead it and be very hands on.


“I had the pleasure of working with Jose on one of our major feature redesigns. The project dealt with the visualization of complex data and recommendations. Jose had an innate ability to understand the user need and business need quickly despite the complexity. Although he was tasked with UI, he effectively improved the UX along the way. He’s a highly talented designer that produces quality work efficiently, and I hope we get to work together again in the future.

Elena Petrakieva  Head of Product at ClearScore –  via Linkedin

Concept phase.

This is my favourite part. Explore, explore, explore! And if can, I explore a bit more. It’s time to go big and draw badly. Quick, to not let the ideas escape. Here’s where the craft of solving a problem lives, before start converging into what ultimately will become a release candidate.


Prototyping is a large part of my process.
I prototype often and early to test interactive patterns and to develop motions specs.
Every new crazy, or not so crazy idea is quickly prototyped early in the design process to avoid disappointment later. This helps to identify patterns which don’t work and refine the ones that do. An interactive prototype is instrumental in delivery as it helps the dev team understand the pattern and how to properly implement it.

CS Report Overview.

Old gives way to new.

Previous case study

Say Hi. hi@jose-santos.com

Next Case study
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from Youtube
Consent to display content from Vimeo
Google Maps
Consent to display content from Google